Frequently Asked Questions

Our Guarantee

Complete customer satisfaction is part of the Valois tradition since 1972:

• Each knife carries a lifetime guarantee  from defects in materials and workmanship (severe abuse as determined by the manufacturer not covered under guarantee).
• Should any Valois knife fail I will personally repair, or replace it at no charge.
• There are additional circumstances to this guarantee, please call for details.
• Guarantee applies to original owner, only!

Contact Information

Please place your order by phone, fax, or my secured email.
Orders are shipped by UPS or Priority Mail (10.00 s&h) ;
All major credit cards are welcome

Telephone

570-386-3636

FAX

570-386-1153

Postal address

3552 W. Lizard Creek Road, Lehighton, PA 18235

Electronic mail

General Information: info@ValoisKnives.com